Frequently Asked Questions About the Secret Panty Club

Can I choose which type of panty I will receive?

That would ruin the surprise! Our panty club is meant to be a fun experience that takes the headache and indecision out of shopping. We know you’re concerned about getting your money’s worth and receiving quality goods. We are too! That’s why we offer our Hassle-Free Returns policy. We think you’ll have more fun in the club if you receive a variety of undies for a variety of occasions.

If I join the panty club in the middle of a month, when will I receive my first shipment?

When you join our panty every month club, we’ll ship out to you right away. After that, you’ll receive your shipment each month before the 14th.

How do I change my size for future shipments?

Its easy! We can change your size in our system with the click of a button. Just contact us and let us know you’d like to change. It’s no bother, don’t worry!

If I really like a pair can I buy more of that style?

Our club members receive priority on new panty styles as they are released before they get released to the shop, but as long as we have sufficient supply, you’ll be able to purchase the same style from our A La Carte Shop.

How do I know what size I am?

We have a great size chart that helps you in finding the right size. Please measure yourself to ensure a great fit!

Can I exchange for another size?

Yes, we make exchanges easy with free shipping! Please check out our full return policy.

Can I cancel my subscription?

Yes, you can cancel your panty club subscription at any time. Please check out our full cancellation policy.

Do you offer gift messages?

Not quite yet, but please check back for an update.

Do you offer plus size panties?

Right now, we offer XS through XL panties, but we’re working on a plus-size lingerie line that we plan to offer through our panty club, as well as in our shop. We’re excited to let you know when our plus size panty lineup is ready! =)